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eMedRec Support


The main focus in the development of eMedRec is to hold true to our mission of providing Medical Records Made Friendly. This does not eliminate the need to provide both training and ongoing support. There are a number of methods to obtain this training and support. We have found that different practices and different individuals have varying preferences and we make every effort to adapt to practice preferences.

Initial training is provided in accordance with the implementation schedule. A combination of remote web based training and personal training is provided depending on the needs of the practice. Most users will require less than 30 minutes training. Some require much less. Administrators responsible for forms design and configuring practice specific preferences and workflow queues will require more training and ongoing support. They will a few require hours of training, not days.

Ongoing Support is available via:
email to Support
Phone: 954-835-5879
Fax: 954-692-0518

Knowledge Base


eMedRec Users and System Administrators should contact support to receive a login for access to additional Knowledge Base information.

Remote Access Link via Splashtop SOS

Click on the link above to allow our support technician remote access.